Southeast Clips encourages its staff to grow with the company. This page includes managing tips, recommended reading, and other resources to help everyone hone their management and communication skills.

Recommended leadership & communication reading:

• The One Minute Manager - Kenneth Blanchard & Spencer Johnson

• The Making of a Manager - Julie Zhou

• The 21 Irrefutable Laws of Leadership - John Maxwell

• Dare to Lead: Brave Work. Tough Conversations. Whole Hearts. - Brene Brown

• Start with Why: How Great Leaders Inspire Everyone to Take Action - Simon Sinek

  • Check out his TED talk

  • Also check out his book, Leaders Eat Last

• Crucial Conversations - Al Switzler, Kerry Patterson, Joseph Grenny, Ron McMillan, Emily Gregory

• 7 Habits of Highly Effective People - Stephen R. Covey

• Dale Carnegie Collection

  • Leadership Mastery: How to Challenge Yourself and Others to Greatness

  • The 5 Essential People Skills

  • How to Win Friends and Influence People

  • (eBook) How to Provide Feedback without Insulting Your Workers

• Into the Magic Shop: The Power of Visualization - James Doty

Other Recommended Reading

• Vision to Legacy: The Great Clips Story - Shelby Yastrow, Steve LeBeau

• It’s Not Really About the Hair: The Honest Truth About Life, Love, and the Business of Beauty - Tabatha Coffey

• The Fantastic Hairdresser - Alan Austin-Smith

Check out this Tedx Talk on Customer Service from John Boccuzzi, Jr.