GROW YOUR SKILLS. GROW YOUR CAREER.
At Southeast Clips, we believe that great training creates great teams. Whether you’re looking to sharpen your technical skills, strengthen your leadership abilities, or prepare for your next career opportunity, we’re committed to investing in your success.
Below you’ll find a variety of training opportunities designed specifically for our stylists and managers. Explore the available options by clicking on the image and hovering over the image to see training details. Then just select the training that best fits your goals by completing the form at the bottom of the page. Contact Julie Johnson if you have any questions.
MONTH 1
DATE:
LEADERSHIP TOPICS
Leading by Example
Building Trust with Your Team
DATE:
CUSTOMER SERVICE TOPICS
Creating a Memorable Customer Experience
Greeting & Consultation Standard
Consultation for 1st Time Customers
MONTH 2
DATE:
LEADERSHIP TOPICS
Effective Communication Skills
Giving & Receiving Feedback
DATE:
CUSTOMER SERVICE TOPICS
Handling Customer Complaints
Difficult Children
Service Recovery Techniques
DATE:
TECHNICAL TRAINING
Holiday Hair
Trend Cuts
MONTH 3
DATE:
LEADERSHIP TOPICS
Accountability & Ownership
Coaching vs Managing (Salon Managers)
DATE:
CUSTOMER SERVICE TOPICS
Understanding Customer Relations
Building Customer Loyalty
MONTH 4
DATE:
LEADERSHIP TOPICS
Conflict Resolution
Difficult Conversations
DATE:
CUSTOMER SERVICE TOPICS
EMOTIONAL INTELLIGENCE WITH CUSTOMERS
ACTIVE LISTENING SKILLS
DATE:
TECHNICAL TRAINING
Bob
Pixie